Q1. When can I get the quotation?

If any items get your interest, please send feedback to our email or chat on trade manager. We usually quote within 24 hours after get your inquiry. If you are having a very urgent project that needs our quick response, please call us or tell us in your email so that we will regard your inquiry a priority. 

Q2 . How can I get a sample for quality check?

After price confirmation, you can require samples to check our quality.

Free samples are available. Buyers pay for shipping and  taxes.

Q3. What is your delivery time?

A: Sample order: 5-7working days .   Mass order:25-30 working days after 30% deposit received.

Q4. What is your payment term?

A: Payment shall be 30% deposit by TT or negotiable , balance against copy of B/L, at sight.

Q5. What is your MOQ?

A: usually our MOQ is 1000pcs, but we also accept sample order for trial.

Q6: Can you provide OEM or ODM service?

Yes, we do provide OEM and ODM services cause have a professional team having rich experience in lighting field. Just tell us your ideas, and we will carry out into perfect lighting solutions. And at present, we are doing ODM business with some famous European brands which assisted them won their market.

Q7: Where is your factory? How can I get there?

A: Our factory is located in Shenzhen GuangDong Province, about 1 hours by train from Guangzhou. Welcome to visit our factory!

Q8: Are you a factory or trading company?

A: We are a professional manufacturer of high-grade commercial lighting LED bulbs, aircraft lighting and fire alarm flash lamp

Q9:How you offer warranty for your clients?

A: We offer at least one-year guarantee for all products. Once there was complaint from clients or markets, we will check out and discuss then work out suitable solutions together with clients.

Q10. What's the order process?

a.Inquiry---provide us all clear requirements.

b. Quotation---official quotation form with all clear specifications.

c. Printing file--- PDF, Ai, CDR, PSD, the picture resolution must be at least 300 dpi.

d. Sample confirmation---digital sample, blank sample without printing or hardcopy.

e. Payment terms--- TT 30% in advanced, balanced before shipment.

f. Production---mass production

g. Shipping--- by sea, air or courier. Detailed picture of package will be provided.